Information We Collect
When you use the Services, you may provide and we may collect information that allow us to identify and/or contact you, such as your name, phone number, and email address (“Personal Information”). For example, you may provide us with personal information when you fill out forms or fields on the Site. You are not required to provide Personal Information to browse most sections of the Site.
How We Collect Information
Information provided by you:
Information is collected from you when you enter information in connection with an inquiry into our services. This Information could be provided via an online form or over the phone.
Cookies, Web Beacons, Clear GIFs, and Other Technologies:
The Site may also use “web beacons,” “clear GIFs,” or other technologies to obtain certain types of information when your web browser accesses the Site or when you open or respond to an email you may have received from the Site.
Information from Third Parties:
We may also obtain information about you from third party sources, such as our partners or advertisers.
How We Use Information
Your information is an integral part of our operations, and we use it in a variety of ways in providing the Services and operating our business. For example:
- Improve customer service;
- Enable third parties to provide additional services to you;
- Perform research and analysis about your use of, or interest in, our products, services, or content, or products, services or content offered by others;
- Perform ad tracking and website analytics;
- Enforce or exercise any rights in our Terms of Website Use; and
- Perform functions as otherwise described to you at the time of collection.
Disclose of Information
As Required by Law
STL may be required to share Personal Information in response to a valid court order, subpoena, government investigation, or as otherwise required by law. We also reserve the right to report to law enforcement agencies any activities that we, in good faith, believe to be unlawful. In addition, we may share certain Personal Information when we believe that doing so is reasonably necessary to protect the rights, property and safety of our company and/or others.
Third-party Lenders and Brokers
We may share Personal Information with Information with lenders or brokers which provide services to our consumers to deliver the products and services your requested. PLEASE NOTE: Lenders or Brokers with which you are matched may retain or use your Information whether or not you use their services. You should contact these Lenders or Brokers directly concerning their privacy and information sharing practices.
We may also share information we collect about you in an anonymous or aggregated form with our business partners and others.
You have certain choices when it comes to the collection, use and sharing of your Personal Information.
Email. If you have provided us with your email address and we use that email to send you promotional email messages, you can request that we stop sending such promotional messages by following the unsubscribe link at the bottom of each email.
SMS Messages. If you have provided us with your cellular telephone number and opted into receiving SMS Statement Notifications, you can subsequently opt-out by texting STOP to any message, or by calling us during our regular business hours: Monday through Saturday between 9am and 6pm at (888) 607-5451. Terms & Conditions and
Marketing. If you do not want us to share your Personal Information with third parties for marketing purposes, please call our customer service line at (888) 607-5451.
Cookies. You have the ability to disable or delete cookies through your browser. If you disable or delete cookies, portions of the Site may not function properly or at all.
Right to Access Information
You may have the right to access the Personal Information we maintain that pertains to you. In order to access your Personal Information, please submit a request in writing to firstname.lastname@example.org. The request should include your full name and address. Within 30 business days of our receipt of your request, we will send you a copy of your Personal Information by mail or email. In order to correct, amend or delete any of your Personal Information you should submit a request in writing to email@example.com, The request should include your full name and address and identify the specific information you are asking us to correct, amend or delete, and state the reason(s) for your request. Within 30 business days of our receipt of your request, we will notify you by mail or email either that we have made the correction, amendment or deletion, or that we refuse to do so, in which case, we will provide you with the reason(s) for our refusal, which you will have an opportunity to challenge.
How We Protect Your Information
We employ reasonable physical and electronic security measures to protect your Personal Information and other information under our control. We also require employees to comply with information security safeguards and we use firewalls and other intrusion detection and prevention controls to help prevent unauthorized persona from gaining access to your Information. No security is 100% effective, though, so we are not able to guarantee the security of your information.
Do Not Track. Under some states law, we are required to disclose how we respond to web browser “Do Not Track” signals or other similar mechanisms that provide consumers the ability to exercise choice regarding the collection of personal information of a consumer over time and across third party websites, to the extent we engage in that collection. At this time, we do not track our users’ personal information over time and across third-party websites. We therefore do not respond to browser Do Not Track signals.
This law also requires us to disclose whether third parties may collect Personal Information about your online activities over time and across different sites when you use this Site. We do not knowingly permit third parties to collect Personal Information about your online activities over time and across different websites when using our Site.
Third Party Links. This Site may include links to third party websites. Your use of those third-party websites is at your sole risk. STL has no control over the collection, use, or transfer of your information on those third-party websites. We encourage you to review the privacy policies associated with those and all third-party websites
Our Commitment to Children’s Privacy
Protecting the privacy of young children is especially important. For that reason, we do not allow children under 13 years of age to use the Services, we do not knowingly collect or maintain information from persons under 13 years of age, and no part of the Services are directed to persons under 13 years of age. If you think that we may have collected such information, please notify us immediately. If we become aware that we have unknowingly collected information from a child under the age of 13, we will make reasonable efforts to delete such information from our records.
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